Category: ai-technology | chatbot-builder
By Sadie Waters

chaterimo.com


  • Advantages:

    • 24/7 availability for users.

    • Instant responses to inquiries, improving customer satisfaction.

    • Ability to handle multiple interactions simultaneously.

    • Consistent and unbiased interactions.

    • Data collection and analysis for improved services.



  • Disadvantages:

    • Lack of emotional intelligence and empathy.

    • Potential for misunderstanding user queries.

    • Dependence on pre-programmed knowledge and algorithms.

    • Privacy concerns regarding user data handling.

    • Challenges in resolving complex issues requiring human intervention.



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