Category: ai-technology | chatbot-builder
By Zaid Sosa
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By Zaid Sosa
Chatfuro
- Advantage: Provides instant responses to user queries.
- Advantage: Can operate 24/7 without breaks.
- Advantage: Capable of handling multiple conversations simultaneously.
- Advantage: Reduces the workload on human customer service representatives.
- Advantage: Can be programmed to learn and improve over time.
- Disadvantage: May struggle with understanding complex or nuanced questions.
- Disadvantage: Lacks empathy and emotional intelligence in responses.
- Disadvantage: Can provide inaccurate or misleading information if not updated regularly.
- Disadvantage: May result in job displacement for certain roles in customer service.
- Disadvantage: Users may feel frustrated if the AI fails to meet their expectations.
