Category: ai-technology | chatbot-builder
By Sienna Maynard
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By Sienna Maynard
ChatSumo
- Advantage: Enhances customer support by providing instant responses 24/7.
- Advantage: Reduces operational costs by automating routine tasks.
- Advantage: Improves engagement through personalized interactions.
- Advantage: Analyzes large volumes of data quickly for better decision-making.
- Disadvantage: May lack emotional intelligence, leading to unsatisfactory interactions.
- Disadvantage: Can produce inaccurate or biased information based on input data.
- Disadvantage: Dependence on technology may reduce human jobs in certain sectors.
- Disadvantage: Privacy concerns regarding data collection and storage.
