Category: ai-technology | data-analysis
By Lillian Blake
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By Lillian Blake
CommentScope
- Advantages:
- Increased efficiency in processing large volumes of data.
- Ability to provide personalized responses and recommendations.
- 24/7 availability, ensuring constant support and engagement.
- Reduction in human error and bias in decision-making.
- Scalability, allowing businesses to handle more interactions without proportional increases in resources.
- Disadvantages:
- Limited understanding of context and emotions, potentially leading to inappropriate responses.
- Dependency on technology may lead to reduced human interaction.
- Potential job displacement for roles focused on customer service and support.
- Challenges in maintaining data privacy and security.
- Risk of perpetuating biases present in training data.
