Category: ai-technology | e-commerce
By Diego Campbell

Dotchat


  • Advantages:

    • Increased efficiency and productivity.

    • 24/7 availability for user interactions.

    • Ability to handle multiple queries simultaneously.

    • Consistent responses and information delivery.

    • Personalization based on user data.



  • Disadvantages:

    • Lack of human empathy and understanding.

    • Potential for misinterpretation of queries.

    • Dependence on pre-trained data, which may become outdated.

    • Security and privacy concerns with user data.

    • Limited ability to handle complex, nuanced conversations.