Category: ai-technology | chat
By Magdalena Delarosa

WhatsBoost


  • Advantages:

    • Improves customer engagement through instant responses.

    • 24/7 availability for user inquiries.

    • Can handle multiple queries simultaneously.

    • Reduces operational costs by automating customer support.

    • Provides data-driven insights into customer behavior.



  • Disadvantages:

    • Lacks emotional intelligence and empathy in interactions.

    • May struggle with complex queries or unique situations.

    • Potential for misinterpretation of user intent.

    • Risk of data privacy concerns with user information.

    • Relies heavily on continuous training and updates for accuracy.



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